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FAQ Page

How Much Does AC Service Cost?

The cost of your AC repair or installation depends on many factors that are rarely, if ever, the same. Because we need to do an onsite assessment, we cannot provide quotes over the phone. Call us and we’ll get you scheduled to get a quote in the Scottsbluff and Gering area.

Is There Anything I Should Check Prior to Calling?

Before contacting GVPH for furnace repair in the Gering area, go through the basics. Make sure you don’t have a dead thermostat or a tripped breaker. Then, put in a new air filter and make sure you have the system set correctly. If none of these things are to blame, reach out to us for a furnace diagnostics check.

How Often Should I Check My Air Filters?

You'd be amazed how many HVAC problems are caused by someone forgetting to change their air filter. If you use a 1-inch disposable filter, we suggest replacing those monthly. For people with a 4-inch media filter, two changes a year is often enough.

How Do I Know if My Furnace is Under Warranty

You'll want to start by finding out when your unit was produced. There's usually a visible production plate on the machine—the placement of it varies by brand and model. Once you have that, look up the manufacturer's warranty and see if yours falls within eligible dates. Note that some HVAC companies offer their own no-lemon and installation guarantees that go beyond what the factory offers.

What Can I Do to Reduce My Heating and Cooling Bills?

"Heating and cooling your home is the biggest contributor to most electric bills. Fortunately, there are things you can do to keep the prices down. These include: Keeping doors and windows closed Sealing leaks in your ducts and outer openings Scheduling annual furnace and AC tune-ups "

How Long Does Furnace Replacement Take?

A new furnace installation will take a skilled contractor between four and six hours. If you’re also replacing or installing an AC unit, the amount of time needed doubles. Most installations can be turned around the same day. If major rerouting of plumbing or electrical is required, this timeframe can be extended to days or a week.

Why Can’t You Just Refill My Freon?

"Though your AC unit might work after a coolant refill, that’s a band-aid fix for a much larger problem. Because air conditioners are closed systems, any loss in refrigerant means there’s a leak somewhere. With many older systems using environmentally hazardous substances like R-410—which is now banned in new units and only available via reclamation—getting these refills can end up being more expensive than buying a new air conditioner that uses safer, lower-cost refrigerants. "

What are EERs and BTUs?

"You might hear our HVAC technician use these acronyms and not know what they mean. A BTU—a British Thermal Unit—is a measurement of heat. An Energy Efficiency Resource Standard (EERS), meanwhile, is a guideline used to represent the energy efficiency of an HVAC system. "

What's the Difference Between an Air Conditioner and a Heat Pump?

There's one main difference between these two pieces of cooling equipment. Unlike AC units, which need a furnace to provide year-round comfort, heat pumps can both heat and cool a home. Note, however, that they sometimes need to be paired with an electric heater in areas that see temperatures below freezing.