Privacy Policy

1. Information We Collect

Information You Provide to Us

We collect personal information when you voluntarily submit it to us through our website’s contact form. This may include your name, email address, and phone number. Providing a phone number allows Gering Valley Plumbing & Heating to respond to your service inquiry. Consent to receive SMS messages is obtained separately through an optional SMS-consent checkbox or another documented consent method. Providing a phone number does not, by itself, constitute consent to receive SMS marketing messages.

Usage Data (Collected Automatically)

Usage Data is collected automatically when using the Site. This information does not typically identify you personally.

Usage Data may include information such as your device’s Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Site that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers, and other diagnostic data.

2. Tracking Technologies and Cookies

We use cookies and similar tracking technologies to track activity on our Site and store certain information. Tracking technologies used include beacons, tags, and scripts to collect and track information and to improve and analyze our Site. The technologies we use may include:

• Cookies or Browser Cookies. A cookie is a small file placed on your device. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some parts of our Site.
• Web Beacons. Certain sections of our Site and our emails may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that permit the Company, for example, to count users who have visited those pages and for other related website statistics.

We use this data for internal analysis to improve the user experience on our Site.

3. Use of Your Information

The information you provide is used solely to respond to your inquiries, provide you with the services you request, and improve our service offerings.

We may use automatically collected Usage Data for other purposes, such as data analysis, identifying usage trends, and to evaluate and improve our Site, services, marketing, and your experience.

4. SMS / Text Messaging

If you choose to opt in to receive text messages from Gering Valley Plumbing & Heating, the following terms apply:

• Types of messages. We may send you appointment reminders, service updates, account notifications, and promotional offers, depending on your preferences and consent.
• Message frequency. Message frequency may vary.
• Message and data rates. Message and data rates may apply.
• Opting out. You can opt out of SMS messages at any time by replying STOP, and no further messages will be sent. For help, reply HELP or call us at (308) 216-8927.
• Consent not required for purchase. Your consent to receive marketing messages is not a condition of purchase.

Your texting opt-in information is kept confidential and is not shared with any third parties for their marketing purposes.

5. Third-Party Sharing and Disclosure

We do not sell, rent, or share any personal information, including phone numbers, opt-in consents, and texting opt-in information, with third-party providers for their marketing purposes. Your data remains confidential.

Legal Requirements

Under certain circumstances, the Company may be required to disclose your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency).

6. Security of Your Personal Data

The security of your Personal Data is important to us. We use reasonable administrative and technical security measures to help protect your personal information. However, remember that no method of transmission over the Internet, or method of electronic storage, is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.

7. Children’s Privacy

Our service does not address anyone under the age of 13. We do not knowingly collect personally identifiable information from anyone under the age of 13. If you are a parent or guardian and you are aware that your child has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from anyone under the age of 13 without verification of parental consent, we take steps to remove that information from our servers.

8. Your Data Rights

You may have the right to request access to, correct, or delete the personal information that we have collected about you. To make such a request, please contact us using the information provided below.

9. Links to Other Websites

Our Site may contain links to other websites that are not operated by us. If you click on a third-party link, you will be directed to that third party’s site. We strongly advise you to review the privacy policy of every site you visit.

We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

10. Changes to This Privacy Policy

Gering Valley Plumbing & Heating reserves the right to amend this privacy policy at any time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last Updated” date at the top of this Privacy Policy.

You are advised to review this Privacy Policy periodically for any changes.

11. Contact Us

If you have any questions or concerns regarding this privacy policy, please contact us directly:

• Gering Valley Plumbing & Heating
• 1100 10th Street
• Gering, NE 69341
• Phone: (308) 216-8927
• Visit our online form