Slab Leak Detection & Repair in Scottsbluff & the Panhandle

You call us with signs of a possible slab leak — warm spots on the floor, a high water bill, or water sounds under the house. We ask detailed questions: Where is the warm spot located? When did you notice the water bill increase? Have you seen any visible water or wet spots? Has the foundation settled or have cracks appeared? We review the timeline and your symptoms to assess urgency. We guarantee a rapid call-back and prioritize urgent leaks for prompt, often same-day scheduling; routine inspections are usually scheduled within 1–2 business days.

• We listen to your description and symptoms
• We ask about when the problem started and how it’s progressed
• We assess whether the leak is active (currently losing water) or has slowed
• We confirm the address and service area (to ensure we can respond quickly)
• We provide an estimate for the thermal imaging and acoustic inspection

Our technician arrives with thermal imaging equipment and acoustic listening devices. We scan your foundation with the thermal camera — cool slab areas indicate active water leaks. We photograph thermal hot spots and mark their locations with tape. We then use acoustic sensors to listen to the slab and confirm the leak sound — a pressurized line escaping water creates a distinctive hissing or rushing sound. We combine both technologies to pinpoint the leak location with high accuracy. For cold-water leaks (harder to detect with thermal imaging), acoustic detection is often the key diagnostic tool.

• We conduct a full thermal scan of all foundation areas
• We photograph thermal anomalies and mark them on the slab
• We use acoustic sensors to confirm the leak location by sound
• We provide you with thermal images and acoustic readings
• We mark the exact leak location on the floor (usually within a 1–2 foot radius)
• We explain what we found and discuss repair options

Once we’ve located the leak, we check your main water shut-off valve and test system pressure. We confirm whether the leak is from the main cold-water line, the hot-water distribution line, or a secondary line to a fixture. We check for additional leaks (it’s possible to have more than one slab leak, though rare). We discuss which supply line is compromised and what it means for your home’s water supply during repairs. If your main shut-off is buried in the slab, we may need to create access before the repair begins.

• We identify which supply line is leaking (hot, cold, or both)
• We pressure-test to confirm leak volume and activity
• We locate the main shut-off valve and confirm it’s accessible
• We check for additional leaks in other areas of the slab
• We document findings and discuss repair options with you

We present your repair options. Option 1: Trenchless Pipe Bursting — We break the old, leaking line beneath the slab and pull a new line through the same tunnel. This requires minimal excavation (usually just the access point where we enter the slab). Option 2: Rerouted Supply Lines — We run new water supply lines above the slab (through walls, crawlspaces, or exterior) and connect to your fixtures, bypassing the leaking section entirely. Both options avoid breaking open the entire foundation. We provide an estimate for both, explain the timeline for each, and let you choose. We also coordinate with foundation specialists or water restoration companies if structural damage or mold remediation is required alongside the leak repair.

• We explain trenchless pipe bursting and its timeline
• We explain rerouted supply lines and their limitations
• We provide separate estimates for each repair approach
• We discuss pros and cons (cost, timeline, visible changes to your home)
• We answer questions about disruption and next steps
• We schedule the repair appointment once you’ve chosen an option

Once you’ve approved the repair plan, we execute it. For trenchless pipe bursting, we create a small access pit on both ends of the leaking section (usually in a basement corner or crawl space), insert breaking and pulling equipment, burst the old line, and pull new PEX through the tunnel. We reconnect the new line to your supply system and pressure-test it at 80+ psi to ensure no leaks. For rerouted supply lines, we run new lines through walls or crawlspaces, connect them to your fixtures, cap off the old leaking line, and test the new system. We document the repair with photographs and provide you with a diagram of your new plumbing layout.

• We execute trenchless repair or line rerouting per your chosen option
• We pressure-test all new lines at 80+ psi for 15+ minutes
• We verify water flow to all fixtures
• We cap or abandon the old leaking line per code
• We photograph the completed repair for your records
• We confirm the leak is resolved and water bill will return to normal

After the leak repair is complete, we schedule a follow-up to confirm the leak is truly fixed and discuss any remaining moisture or foundation concerns. If your slab shows signs of water saturation or if mold growth was present, we recommend contacting a water damage restoration company or foundation specialist to assess and remediate. We provide referrals and coordinate with those specialists to ensure your foundation dries out and any structural or mold issues are addressed. We may also recommend water testing or filtration if the water quality was affected by the leak.

• We confirm the leak repair was successful and is holding pressure
• We discuss any remaining moisture or foundation concerns
• We refer foundation specialists or mold remediation companies if needed
• We review your water bill over the next 1–2 billing cycles to confirm it’s normalized
• We answer questions about future prevention
• We provide warranty documentation for the repair